Effective Date: October 10, 2024
At Science Academy, we strive to provide our students with high-quality courses and resources to enhance their healthcare careers. We understand that sometimes circumstances change, and you may need to request a refund. This Refund Policy outlines the terms and conditions under which you can request a refund for your purchase.
Eligibility for Refunds
- Course Cancellation: If a course is canceled by Science Academy for any reason, you will be eligible for a full refund.
- Refund Requests: You may request a refund within 30 days of your purchase if you have not accessed any course materials or participated in any classes.
- Partial Refunds: If you have accessed course materials but are unsatisfied, a partial refund may be considered on a case-by-case basis. This will be determined by the amount of content accessed.
- Non-Refundable Fees: Please note that registration fees, examination fees, and other ancillary charges may not be refundable.
How to Request a Refund
To request a refund, please contact us at the following:
- Email: support@scienceacademy.pk
- Phone: +92-335-4058796
Include the following information in your request:
- Your full name
- Order number
- Reason for the refund request
Processing Refunds
Refunds will be processed within 14 business days of receiving your request. Refunds will be issued through the original payment method used for the purchase.
Changes to the Refund Policy
Science Academy reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services after any such changes constitutes your acceptance of the new Refund Policy.
Contact Us
If you have any questions regarding our Refund Policy, please do not hesitate to reach out to us:
- Email: support@scienceacademy.pk
- Phone: +92-335-4058796
- Address: Office# [5] at 27 Rabbani Road, Old Anarkali, Lahore, Pakistan
Thank you for choosing Science Academy to advance your healthcare career!